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Modnique Complaint - $50 modnique email gift card NOT REFUNDABLE - MUK LUKS Daphne Tribal Print Boots
Modnique Complaint

Modnique Complaint

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$50 modnique email gift card NOT REFUNDABLE - MUK LUKS Daphne Tribal Print Boots


I place an order with modnique .com after I received a $50 email gift card from them. I have order before but this is the last. It has been close to a month since I used the gift card only not to receive my items. I have called and also used the chat w/modnique.com. Today I was informed they could not ship my item because of the vendor being out of stock. They then said I would not be able to refund the $50 gift card they EMAILED TO ME. they suggested I subscribe to modnique.email. I told the customer service person that I do subscribe and that is how I receive the gift card to begin with. They replied that I would receive a $10 credit for my troubles which covers mostly shipping when I buy from them. If they can apply $10 to my account why can't they give me the $50 to my account. How hard is this? Am I not getting it? Oh yea, I got it alright. I got that they lost a good customer and I will buy from another online site that treats their customers the way they should be treated. I am disable and this one of the only ways I can shop. Goodbye Modnique.com


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